What is an increased production time?
The amount of time it takes to make your dress. During the holiday rush, it takes us around 14 weeks to produce your dress. Outside of the holiday season, it takes around 10.
Can I rush the production time?
Yes, between January 1 - February 28, our rush production time will be 12 weeks for a surcharge of 30%. Our normal 7 week rush will be available again on March 1.
When will I receive my dress?
For standard orders after January 1, calculate 14-weeks from the day you ordered to make your dress. Shipping speed is 1-4 business days, depending on the method selected at checkout.
Will I have time for alterations?
We suggest you book your appointment far in advance so you can alter your dress (if needed) the week you receive it.
What if my wedding is after May 2020?
You can hang tight! You have time to order in January, when production time will be 14 weeks.
However, we always advise you to order as soon as you can.
I have more questions, who should I reach out to?
Send us a note at firstname.lastname@example.org and we’ll be sure to address your concerns as soon as possible!